Privacy

Credbevy’s Privacy Policy

The Privacy Policy as updated on the 30th of September 2024

credbevy

Effective Date: 30th September 2024

At Credbevy, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our platform, website, and mobile application. By using Credbevy's services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1. Personal Information

Borrowers: When you register as a borrower or apply for a loan, we may collect the following:

  • Full name
  • Date of birth
  • Email address
  • Phone number
  • Residential address
  • Employment details
  • Bank Verification Number
  • Income information
  • Government-issued identification (e.g., national ID, passport)
  • Credit score and financial history

Lenders: When you register as a lender, we may collect:

  • Full name
  • Business name
  • Contact details (email, phone number, business address)
  • Banking or financial account information
  • Licensing information

1.2. Automatically Collected Information

We may collect certain information automatically when you use the Credbevy platform, such as:

  • IP address
  • Device information (e.g., type, operating system, browser type)
  • Cookies and similar tracking technologies
  • Usage data (e.g., pages visited, actions taken)

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Providing and Improving Services: To facilitate loan applications, match borrowers with lenders, process transactions, and enhance the functionality of our platform.
  • Verification: To verify the identity of borrowers and lenders, assess loan eligibility, and perform background checks.
  • Communication: To send important updates, notifications, and service-related information.
  • Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, including anti-fraud and anti-money laundering measures.
  • Personalization: To tailor the experience for users based on their preferences and behaviors on the platform.
  • Marketing: With your consent, we may use your information to send promotional materials, updates, and offers related to our services.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Lenders: If you are a borrower, we will share your application details, credit information, and personal information with lenders on the Credbevy platform to facilitate loan offers.
  • Service Providers: We may engage third-party vendors to perform services on our behalf, such as identity verification, data storage, payment processing, or customer support. These third parties have access to your information only as needed to perform their functions.
  • Legal Compliance: We may share your information to comply with legal obligations, protect our rights, prevent fraud, or respond to legal requests such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of Credbevy's assets, your personal information may be transferred to the new entity.
  • With Your Consent: We may share your information with third parties if you provide explicit consent.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interaction with our platform. These tools help us improve your experience, analyze site traffic, and personalize content.

You may adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the Credbevy platform.

5. Data Security

We are committed to protecting your personal information and have implemented industry-standard security measures, including:

  • Encryption of sensitive data (e.g., financial information)
  • Secure socket layer (SSL) technology
  • Regular security audits and monitoring
  • Restricted access to personal data based on user roles

However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After the retention period, we will securely delete or anonymize your data.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request that we update or correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal data under certain circumstances, subject to our legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

To exercise any of these rights, please contact us at Support@credbevy.com.

8. Third-Party Links

Our platform may contain links to third-party websites or services. Credbevy is not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Credbevy does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected personal data from a child under 18 without verification of parental consent, we will delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

Your continued use of the Credbevy platform after any changes to this policy will signify your acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: Support@credbevy.com

Address: Lagos, Nigeria